Privacy Policy

Overview

Key definitions

Personal Data

Any information that identifies you directly or indirectly, such as name, email, phone number, or device identifiers.

Processing

Any operation performed on personal data, such as collection, storage, use, disclosure, or deletion.

Controller / Processor

Depending on context, we may act as a controller (deciding how data is used) or a processor (handling data on behalf of a client).

Personal data we collect

We may collect the following categories of personal data:

• Contact details: name, email address, phone number, organization, job title
• Inquiry and communications: messages you send, meeting notes, support requests
• Website usage data: IP address, device type, browser type, pages viewed, referrer, timestamps
• Cookies and similar technologies: preferences and analytics identifiers (where enabled)
• Client-delivered data: information provided by clients for project delivery or support (processed under client instructions)

How we use personal data

We use personal data for the following purposes:

• Responding to inquiries and providing customer support
• Delivering services and fulfilling contracts
• Operating and improving our website and products
• Security monitoring, fraud prevention, and abuse detection
• Sending service-related communications (e.g., updates, confirmations)
• Marketing communications where permitted (and you can opt out anytime)
• Compliance with legal obligations and enforcing our terms

Legal basis (where applicable)

How we share personal data

We may share personal data with:

• Service providers (e.g., hosting, analytics, email delivery, customer support tools) under confidentiality and security obligations
• Professional advisors (e.g., legal, accounting) when necessary
• Authorities or regulators where required by law
• Clients and their authorized users when we provide services on their behalf
• In corporate transactions (e.g., merger or acquisition) subject to appropriate safeguards

We do not sell personal data.

International transfers

If personal data is transferred outside your country, we implement appropriate safeguards such as contractual protections and security measures.

Data retention

We keep personal data only as long as necessary for the purposes described in this policy, including:

• As long as needed to respond to your request and maintain records
• For the duration of any contract and a reasonable period after for compliance and dispute resolution
• As required by applicable laws or regulatory obligations

Security

We apply reasonable technical and organizational measures to protect personal data, such as:

• Access controls and least-privilege permissions
• Encryption in transit where supported
• Monitoring and logging for security events
• Operational processes for incident response
• Vendor risk considerations where applicable

No method of transmission or storage is completely secure, but we work to protect data with appropriate safeguards.

Cookies and analytics

We may use cookies and similar technologies to operate our site and understand usage patterns.

• Essential cookies: required for core functionality
• Preference cookies: remember settings where enabled
• Analytics cookies: help us measure and improve (where enabled)

Your rights

Depending on applicable law, you may have rights such as:

• Access to your personal data
• Correction of inaccurate data
• Deletion of personal data (subject to exceptions)
• Restriction or objection to certain processing
• Data portability (where applicable)
• Withdrawal of consent (where processing relies on consent)

Children's privacy

Contact us

Changes to this policy